Original topic:

M51 post update issues

(Topic created on: 03-21-2021 11:20 PM)
1526 Views
nagendranimma
Active Level 1
Options
Galaxy M
After One UI Core 3.1 update mobile facing Battery draining issue,Slow charging,Automatic Torch on and few other issues..please solve this issues immediately.Before this update M51 was a beast.But This update is literally very disappointing.
11 Comments
Anonymous
Not applicable
Galaxy M

im facing animations stutters here and there...hope they fix in the next update asap.

Ehsank
Expert Level 5
Galaxy M
as of now perform these below steps;

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.
Ehsank
Expert Level 5
Galaxy M
and further for battery improvement you can do these settings and observe for next 1-2 days, it will give a noticeable difference

1. Settings>Connection>more connections settings> disable nearby device settings.

2. Settings>>Location>improve accuracy >disable
A. Wifi scanning
B. Bluetooth scanning .

3. Device care>battery >power mode>select "optimised" and "adaptive power saving".

And then click on "app power management >
And enable these 2 options.
A. Adaptive battery
B. Put Unused Apps to Sleep.

FOR ANDROID 11;
A. DEVICE CARE > Battery>Background Uses Limit > Put Unused App to Sleep
B. Device care>click on 3dot at top right corner>automation>adaptive power saving
C. Device Care > Battery> More Battery Settings>Adaptive Battery


4. Long press on each app specially 3rd party app(LIKE FACEBOOK, YOUTUBE) and rarely used apps and also ON "GOOGLE APP" as well, then click on>app info(ibutton)>> go to these 3 options below on by one

A. Mobile data> allow background data usage>off

B. Battery >allow background activity >off

C. Notification >disable unnecessary notifications like promotional and unnecessary reminder notifications.

5. Go to settings> privacy > permission manager > location> and check which app have accessing your location all the time and if you not using that apps much, then deny access or set as " allowed only while in use"
As unnecessary location access by 3rd party app causing battery drain.

6.  Go to settings > Google > on device sharing> check which 3rd party apps present there for e.g. if you use paytm , paytm will  shared data to show recommendation and suggestion which also cause battery drain

7.  Go to settings > account and backup> Manage account > check which app syncing automatically there, and if any app which not necessary to auto sync then click on it and "disable sync"

8. Go to settings >apps>search "weather" >click on weather settings (icon)> change "auto refresh" settings as per your requirements and disable some unnecessary reminder. ( due to auto refresh it continuously consuming battery)


9. If you use Facebook frequently then disable "auto play video"
And if you are mostly uses mobile, on wifi connection then also disable "auto play videos" in YouTube.

10. Settings>Google >click on 3dot at right top corner>usage and diagnostics >off this option.
Anonymous
Not applicable
Galaxy M

bro everthing is not working out with clearing cache...btw i tried it and even factory rest the phone

Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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nagendranimma
Active Level 1
Galaxy M
can you please explain why it runs in background?

Screenshot_20210321-231349_Device care.jpg

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Tsewang777
Beginner Level 3
Galaxy M

Dear samsung 

Your latest update on M51 is so disappointing that this could be the last device of samsung i will ever use and suggest others people the same of your cheap tactic of your company. 

The problem is the latest update is so cheap that every thing is messed up. You better upgrade with the previous one or better before i use a propaganda about your company.

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-Kaimul
Beginner Level 2
Galaxy M
I purchased Samsung galaxy m51 15 days ago, m51 camera quality has downgrade after android 11 updates, front and back both camera clicking noisy pictures and videos, HDR is not working sometimes, battery is draining very fast ,totally wasted my money ,I will never buy any samsung products
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doddod
Active Level 1
Galaxy M
Samsung m51 problems loud speakers problems
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