Original topic:

M51 dont care about users

(Topic created on: 07-13-2021 11:59 PM)
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akhiilchandrasekhar
Active Level 1
Options
Galaxy M
Is the Samsung developers are still alive ?
Is that samsung M51 is their own baby ?

There is no timely bug fixing software updates/security updates!
No carrier aggregation !
No samsung pay support!
It feel like it's not worth of money 
SAMSUNG DON'T CARE ABOUT THIS USERS.....
REALISE ONETHING THIS IS NOT ONLY THE BRAND IN MARKET

Fed up....

8 Comments
Edwin7878
Expert Level 5
Galaxy M
Bro this is common for a quarterly update device ..
M51 is on quarterly update list and it gets update in this way bro ...

Most probably we will get an update this month ...
If they give update this month itself then they are on time ..
So be patient and wait bro
Galaxy M
Thanks for the info bro..
Is there any chance of CA in update ?
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Edwin7878
Expert Level 5
Galaxy M
Can't say exactly bro ....
It's all upto samsung ..
Now we are going to get samsung pay and clipboard which we were asking for past many months ...

Hope we may get CA tooo like this ... not at all sure about this bro .
Let's sent feedbacks to samsung about CA constantly until we get it as again 2 more years of updates are left for m51..
Hope we may get ...
animeshmodi
Expert Level 5
Galaxy M
Provide feedback to samsung developers via feedback section(ask questions section), they need a minimum no. Of feedback from unique users (respect to no. of sales of device across all platforms), to add a premium feature. To provide feedback in samsung members app, Open Samsung Members Application > Get help > Send Feedback > Ask questions. If you want quicker action, write on every channel, whatsapp, samsung members app - ask question and error report, ceo escalation desk, service head desk, call toll free no. , support email of samsung, youtube, samsung content help( google it),samsung live chat,twitter, instagram,facebook,linkedin,etc. It is the power of our feedbacks only , that samsung started to give clipboard in many devices.
Galaxy M
Sure👍
animeshmodi
Expert Level 5
Galaxy M
This is only way we have
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

Galaxy M
My dear support team this is not a device related issue to update my device log this is a user request for some new features that have in other brand phones in this range
Thankyou for ur response
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