Original topic:

M51 disconnecting from wifi automatically

(Topic created on: 11-30-2020 06:07 PM)
2123 Views
AK7777
Active Level 1
Options
Galaxy M
I have tried resetting the network settings as well as factory reset of the phone. This issue is still bugging. Wifi gets disconnected automatically after some time. Do others face this issue? 
How to resolve it?
18 Comments
Psk7791
Active Level 6
Galaxy M
My iphone and android tv don't face any problems
AK7777
Active Level 1
Galaxy M
Yes, no other device faces problems while connecting to the same router. But m51 does.
I am still stuck using my old phone because of this issue!
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Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Azmayeen99
Active Level 1
Galaxy M
Same problem here in A71 during online games . any solution please?
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SunitaDK
Beginner Level 2
Galaxy M
I also have the same problem. All devices work well except Samsung M51.
ksibibiju
Beginner Level 2
Galaxy M

Even I am facing the same issue. After restarting the phone it works properly for few hours and then again it starts disconnecting from wifi, and this happens so frequently.

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SpidySourabh
Beginner Level 5
Galaxy M
yes i am facing this issue
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Vignesh BS
Beginner Level 2
Galaxy M

Hi community,
You guys sttill face the issue with the M51 mobile?
Because i am after updating to my recent software and android updates too. I face issue where my 5GHz band goes off and reconnects automatically after like 1 second and i could see than  on top of my mobile display the wifi icon going off and on. This is kinda irritating when streaming something where it gets annoying by buffering for a second.
My mobile when connected to 2.4Ghz band works fine. I just see it when connecting with the 5Ghz band only.
Any suggestions if u guys still face the same issue?

user53359
Beginner Level 2
Galaxy M
The wifi gets disconnected very frequently and for a long time , even after trying every solution that's there.
It's so difficult to use the internet on M51
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