M51 charging problem

[Members_q4YcijI]

My Samsung M51 was showing problem while charging. I plugged the cable and it showed super fast charging, after some time it gets disconnected so I re plug the cable but this time it is showing cable charging. I am using the charger obtained with phone itself. Can someone help, I am not able to pinpoint what actual problem may be. (I also suspect that it may be due to the latest phone update which got installed on 1st May.).

Do help to comprehend and rectify this problem.

[1vic06ky1]

May be u got issues in software update.. give the Mobile to service centre, dey will update the latest version without any bug n 30 mins

[Invincible7]

But i guess phone will be format.

[1vic06ky1]

Den ly bugs can be removed.. do backup n give 🎉

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Amaldeep]

Wire problem