Original topic:

Charging connection problem

(Topic created on: 12-02-2023 09:13 AM)
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subham47
Beginner Level 2
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Galaxy M
In my M51 model When I connect the charger some time its shows fast charging sometime shows superfast charging and sometime it's shows cable charging. Sometimes it's automatically disconnected. Anyone getting this issue. 
4 Comments
THAMARAI143
Active Level 2
Galaxy M
Same Problem brother
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patel_sid
Active Level 5
Galaxy M
Yes bro...same issue with my M53
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Bhavyanth
Active Level 6
Galaxy M
Same issue with my s21FE as well after November security patch.
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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