Original topic:

M51 Display issue after security patch update july 2023

(Topic created on: 09-07-2023 12:33 PM)
3514 Views
akash26
Active Level 3
Options
Galaxy M
After latest software update july 2023
 My m51 phone display is flickering and yellowish tone on display color turns black to greyish
 Also in low brightness displays gets faded 
Many of m51 users facing issue .Samsung do know the value of customers . 13 years i am using samsung products .Here after I won't buy samsung products until the issue solved.The issue is
See the background color ....black change to brownish grey .


 rising more and more. They not even responding ..
17 Comments
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query that your device display flickering issue, Kindly visit the given link and follow the steps to resolve your issue.

https://www.samsung.com/in/support/mobile-devices/what-to-do-if-the-screen-on-your-device-is-flicker...

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
akash26
Active Level 3
Galaxy M
I have done everything from your side still the problem persists .color is changing thats the major issue of your update..Need bugless software ...for resolving this issue....
M51user2year
Active Level 2
Galaxy M
আমি আর জীবনেও samsung এর পণ্য কিনব না। ডিসপ্লের সমস্যা যদি সমাধান না পায়।
Galaxy M
you are replying with this same reply in each and every post... rather than escalating this issue with the developer team and try to get the bug fix ... escalate the matter to the company.... what is wrong with you people..... each and every M51 user is complaining about the same issue for past 2-3months still no proper solution and statement from the company... how can everyones display have same physical damage all of a sudden this is definitely a software issue which must be addressed immediately !!!
Samsung_09jsP7a
Beginner Level 3
Galaxy M

Same issue for me from today no physical damage till yesterday night it was working fine 

0 Likes
HiteshHitesh
Active Level 1
Galaxy M
I am also facing same problem after latest software update july 2023.
My m51 phone display is flickering and has little green tone.
Before update screen was completely black in black background, but now black screen turned into grey or may be it is glowing little.
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Shiva9707
Active Level 3
Galaxy M
Same issue I am facing too
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ArnabDey7
Beginner Level 2
Galaxy M
I'm also facing same issue.
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Loneowolf
Beginner Level 2
Galaxy M
Same issue I faced I tried everything suggested by customer care even formatted the device but the issue is not solved and no use I think they deliberately did this issue after upadte
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