Original topic:

M51 Display Issue

(Topic created on: 07-31-2022 12:20 PM)
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karmasaurabh
Active Level 3
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Galaxy M
My M51 display suddeny start to appear yellowish in colour and there is also a flickering in the screen.just raised complaint with the samsung for the issue. Similar pattern was appeared with my M21 2 weeks also and its display went on to become purple. There is not impact or drop in both the cases nor any water damage. There is definately some issue with product.
11 Comments
kishorAndhale
Active Level 3
Galaxy M
Same here. I am also facing same issue after June security update
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Customer,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Adjust color settings manually
Hmm, something doesn't look quite right. Maybe the color balance is off. We can help you adjust the color settings.

From Settings, tap Display, and then tap Screen mode. Tap Vivid or Natural.

Next, adjust the slider to make the display look cooler or warmer. Tap Advanced settings to manually adjust the screen's color. Please be aware you can only adjust the White balance and Advanced settings while in Vivid mode.

Vivid color setting selected with slider bar below
Note: Some adjustments may not be available if you have the Blue light filter or accessibility color filter turned on.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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