Original topic:

M51 Battery Bulge

(Topic created on: Monday)
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sivags
Beginner Level 2
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Galaxy M
Recently felt the back cover was slightly coming out. Checked in service center and found out that battery is slightly bulged. Sadly Samsung is not delivering this battery anymore. Anyone else facing similar issue ?
2 Comments
Wodehouse
Expert Level 2
Galaxy M
A bulged battery can be a concern!

Given Samsung's discontinuation of the battery, you have a few options:

Replacement Options
1. *Third-Party Batteries*: You can consider purchasing a third-party battery from reputable suppliers. Ensure the battery meets Samsung's specifications and is compatible with your device.
2. *Refurbished or Used Batteries*: Refurbished or used batteries might be available from authorized service centers or online marketplaces. However, be cautious when purchasing used batteries, as they may not meet quality standards.
3. *Battery Replacement Services*: Some authorized service centers or repair shops might offer battery replacement services using third-party batteries.

Precautions and Considerations
1. *Safety Risks*: A bulged battery can be a safety hazard. Avoid using your device extensively until the battery is replaced.
2. *Warranty and Support*: Using a third-party battery may void your device's warranty. Check with Samsung's support team to understand the implications.
3. *Quality and Compatibility*: Ensure the replacement battery meets Samsung's quality standards and is compatible with your device.

Next Steps
1. *Consult Authorized Service Centers*: Reach out to authorized Samsung service centers for guidance on replacement options and potential risks.
2. *Contact Samsung Support*: Inform Samsung's support team about the issue and the discontinued battery. They may offer alternative solutions or provide more information on compatible replacement batteries.

Remember to prioritize your safety and the device's well-being when handling a bulged battery.

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cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select Ask question> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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