Original topic:

M35

(Topic created on: 06-19-2025 10:37 PM)
232 Views
Ramakantabhoi
Active Level 4
Options
Galaxy M
After oneui7 update 5g not working properly, when switch 5g....direct shift to 4g
 I have jio 5g reachage also
Please help

8 Comments
jagadeshks
Active Level 4
Galaxy M
No need of changes in the settings, unless if there is any change in the settings... Actually there's an issue with recent one UI 7 update so samsung has to provide a clear step to get rid of this by giving some major updates before the release of one UI 8
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sahil2972007
Active Level 4
Galaxy M
How's your battery drain
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jagadeshks
Active Level 4
Galaxy M
It's terrible... Battery drains too much faster than ever before... 97% to 89% drained in 16 minutes even the phone wasn't in use
sahil2972007
Active Level 4
Galaxy M
Yes you are right
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sahil2972007
Active Level 4
Galaxy M
What's your night battery drain?
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jagadeshks
Active Level 4
Galaxy M
In that case you mobile was not configured properly that's y your mobile became normal after changed the settings but really there are some users still have major problem with their battery after the ui 7 update
dipakk11
Beginner Level 3
Galaxy M
Thanks guys, I'm not going to install it. 🙏
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

● Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

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