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12-02-2024 12:01 AM in
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12-02-2024 01:35 AM in
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12-02-2024 06:38 AM in
Galaxy MFirst, ensure that WiFi calling is enabled on your device. You can check this by going to Settings > Network & internet > Mobile network > Wi-Fi calling. If it's not enabled, toggle the switch to turn it on.
If WiFi calling is already enabled, try restarting your router and device. This often resolves connectivity issues. Additionally, check that your WiFi connection is stable and strong. A weak signal might be causing the problem.
Another possible solution is to check with your carrier, Jio, to see if there are any issues with their WiFi calling service or if they've made any changes to their settings. It's also worth ensuring that your device is running the latest software, as updates often resolve bugs and issues.
If none of these steps resolve the issue, you may want to consider performing a factory reset or visiting a authorized service center for further assistance.
Please do check these links
https://mobilityarena.com/fix-wi-fi-calling-not-working-on-android/
https://us.community.samsung.com/t5/Galaxy-Note-Phones/Wifi-calling-no-longer-working-after-update/t...
If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊
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12-02-2024 06:41 AM in
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12-02-2024 06:45 AM in
Galaxy MIf this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots on top right of my reply. Thank you 😊
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12-02-2024 07:56 AM in
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12-02-2024 07:57 AM in
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12-02-2024 09:56 AM in
Galaxy M
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12-03-2024 10:39 AM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We also request you kindly share the log file. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
