Original topic:

M34 heating after August security patch update

(Topic created on: 08-31-2024 11:25 AM)
361 Views
sk6889
Active Level 5
Options
Galaxy M
M34 has started heating again after August security patch update , 
To note that after oneui 6.1 update , heating issues were solved and phone was working fine 
But for last 2,3 days after the update😕 it is heating 🥵 
●●
Using on 4g, indoor, 60 hz, dark mode and lower brightness, battery backup is still ON TOP.


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6 Comments
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

MohdAzhan
Active Level 6
Galaxy M
Bahut zyada heat ho raha hai August Update ke bad
0 Likes
MohdAzhan
Active Level 6
Galaxy M
Aur Charging bhi slow chal rahi hai
0 Likes
puneet_me2006
Active Level 3
Galaxy M
Any solution which worked for you ?
0 Likes
sk6889
Active Level 5
Galaxy M
Now working fine,
Battery backup enhanced (more SOT)
LITTLE BIT HEATING..
0 Likes
puneet_me2006
Active Level 3
Galaxy M
Same problem overheating and battery draining very fast. This is happening after Aug.24 patch update and problem is aggressive since last 4-5 days
0 Likes