Original topic:

M34 Camera optimization

(Topic created on: 11-23-2023 09:56 AM)
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Eshaan2002
Active Level 4
Options
Galaxy M
I purchased Samsung galaxy M34 recently i facing issues in camera
It not able to balance background light with frount object 

Some time facing this issue on camera specially in dark or low light 
7 Comments
somanath_sahu
Active Level 10
Galaxy M
This is because of budget Exynos processor brother . All samsung budget devices have something cost cutting problem.

If this issue is not seen before then go to camera app info and clear cache in storage & restart your device.
Eshaan2002
Active Level 4
Galaxy M
Previously i have samsung m51 that model is awesome
somanath_sahu
Active Level 10
Galaxy M
M51 was a midrange & M34 is a budget segment phone.
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Eshaan2002
Active Level 4
Galaxy M
Ya
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still persists, Kindly share the report of the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

Eshaan2002
Active Level 4
Galaxy M
It works but i got this issue some times not regular
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Galaxy M
Bro i have the same issue..i did send log files nd photos to samsung support...and waiting for an update to solve it..