Original topic:

M335g

(Topic created on: 02-04-2026 01:41 PM)
199 Views
vinnyk
Active Level 3
Options
Galaxy M
After last security update 1 Nov 25
1. In my phone network always play between 4g to 5g not even to browse (Airtel sim also change)
2. While an incoming call call picked but call not start showing invoking call can't hear the call in that position. After missed call I have to call that no and talk
Lots of time send log file in Samsung but not received
Pls help

9 Comments
goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's a as solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
You're welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists once again, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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vinnyk
Active Level 3
Galaxy M
All try but same issue
Every time put flight mode on and than off
For making calls and browsing
Galaxy M
After one ui 8 android 16 update my M33 5G not vibrating i have 2 same devices both have same issue i complaint many times but always they said go to service center but they taking responsibility for this issue and many users have same issue and other issues after this update i am so sad i choose samsung 😔
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vinnyk
Active Level 3
Galaxy M
I am having same viberator issue. But I replace the viberator. Now viberator issue resolved
Galaxy M
This issue after software update? And where you replace this from service center or out of service center? Can you tell me the charges of this and you try for software update again from service center before replacement **bleep**? Please reply all questions
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vinnyk
Active Level 3
Galaxy M
Repair at outside vendor about 3 hundred
Galaxy M
Hello you can reply?
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