Original topic:

M31s Video camera has Focus Issue

(Topic created on: 12-04-2020 07:50 PM)
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KPali
Beginner Level 2
Options
Galaxy M
When we shoot videos it keeps changing focus and keeps focusing in and out. This creates unusable content videos. The colour also doesn't seem to stay stable.... It keeps trying to adjust colours which creates a lot of issue. 4 cameras but No quality. Instead you should have given 1 camera but something which would be quality. 
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10 Comments
Galaxy M
Try to restart your phone then reset the camera app settings then it will be ok
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KPali
Beginner Level 2
Galaxy M
Still having the issue.... I am sure Samsung can fix it with a software update... There are many platforms where people have complained about the same issue. I was using a Note 8. But battery issue forced me to change. And I am a regular Samsung user since note 3. But have always used flagship phones. This is the first time that I thought Samsung would do a great job with mid range phones.
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Galaxy M
you can go to samsung store and repair your phone and if you feel the cost is high you can exchange your phone and buy a new one
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KPali
Beginner Level 2
Galaxy M
It's a 2 day old phone brother....
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Galaxy M
sorry
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Anikroyale
Expert Level 5
Galaxy M
Bro even I am using Galaxy M31s and I don't have such issues. Which One UI version are you on?
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KPali
Beginner Level 2
Galaxy M
2.0
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Anikroyale
Expert Level 5
Galaxy M
M31s was launched with One UI 2.1, how is your phone on 2.0? It should be either 2.1 or 2.5. Check properly.
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KPali
Beginner Level 2
Galaxy M
I am sorry... 2.5
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