Original topic:

M31s Fast Charging not working

(Topic created on: 08-29-2021 10:16 AM)
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MadeInAM
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Galaxy M
After the latest software update, my M31s have been malfunctioning while charging. Fast charging doesn't work. It's always cable charging. Fast charging only works when I restart my phone, otherwise it doesn't. 
Anyone else facing this issue and if anyone have debugged this?
10 Comments
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!  

We apologize for your inconvenience. Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex... 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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