M31s Fast Charging not working

[MadeInAM]

After the latest software update, my M31s have been malfunctioning while charging. Fast charging doesn't work. It's always cable charging. Fast charging only works when I restart my phone, otherwise it doesn't. 

Anyone else facing this issue and if anyone have debugged this?

[Anonymous]

Try clearing the cache

[animeshmodi]

Same issue, gone service centre they changed charging port and now its working fine.

[MAHESH1992c]

Contact service centre

[BlackSpectrum]

Did you tried changing cable or checking the same on another device 🤔

[MadeInAM]

Yep. Works perfectly

[BlackSpectrum]

Do you mean cable works on another device ?

[MadeInAM]

Yep

[BlackSpectrum]

Then, you can blow on your charging port sometimes dust could make bad contact between conductors 😅 , if that too doesn't work then visit customer care 👍

[MadeInAM]

It works on mine too. But fast charging doesn't work until I restart my phone😐