M31 not charging

[XAVIER05]

My m31 was working perfectly till 2 days back. After that while connecting usb, it shows usb device connected, and it disconnected instantly. But charging was normal. From this morning my m31 is not getting charged. I ' ve checked adapter and cable with Samsung A21, it is working perfectly. Here lock down is going on.Remaining battery is 25. My battery is about to die. I don't know what to do.

[BANKCHOR]

Restart the phone, and give break to your phone

[XAVIER05]

I tried many times, but no change.

[BANKCHOR]

Then go to service center ,only they can do something, or may be it will solve automatic,

[Anonymous]

Hey check the charging port and try to clean it with tooth pick and do an outward motion to clean it if any gunk is present there..
While the device is powered off and then charge.

[NIRMALAXAVIER]

I tried all the methods.but the problem still exist. I tried to charge if with powerbank, it shows the charging symbol but not increasing the %.

[cs_member8]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support