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04-11-2020 01:04 PM (Last edited 04-12-2020 02:39 PM ) in
Galaxy MThis post is only for M31 users who are facing boot stuck issue. This procedure will clean install firmware in phone and would make the device working again.
Things required- Computer> Samsung USB drivers installed in it, Odin tool in PC,A working Samsung USB cable and Official Stock Firmware.
1)Firstly download M31 official stock firmware from the given link (This is the previous firmware of M31, so you won't face any issue in this firmware)-
https://www.sammobile.com/samsung/galaxy-m31/firmware/SM-M315F/INS/download/M315FXXU1ATB7/321291/
(Create a free account in sammobile.com and login, You can also pay for a premium membership if you want to increase download speeds)
2)Download Odin tool from same link from where you're downloading firmware>Install Odin.
3)Extract the firmware files with an archive tool.>You should get 5 files: AP , BL , CP , CSC_ , HOME_CSC_
4)Add each file to its respective field in Odin.Note that if you want to keep your old data than add HOME_CSC_ file And if you want to do a clean install than add CSC_
(Don't mess with any other settings in Odin tool)
5)Boot phone to download mode-(I'm guessing that your phone is already in download mode so you don't need to make any changes in phone.)
7)Install Samsung USB drivers from this site on your PC-https://developer.samsung.com/mobile/android-usb-driver.html >Connect phone to PC.>Odin should detect your phone and a blue box will appear with COM port number in it.
8)Click Start button and wait for Odin to say 'PASS' in a GREEN box.>Your phone will take some time to fully boot after this procedure.
If anyone need any help regarding this issue then comment down below.
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04-12-2020 06:29 AM in
Galaxy M@Ashikpk- were u successful in getting the phone back
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04-12-2020 08:50 AM in
Galaxy M- Mark as New
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04-12-2020 11:12 AM in
Galaxy MSir ,
CSC files and home CSC both. Files are required to add ? Which files is to be added in user data ?pls help
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04-12-2020 02:36 PM (Last edited 04-12-2020 02:36 PM ) in
Galaxy MDon't add both files.
Add CSC-If you want to do a clean install of firmware.(deletes all user data)
Add HOME CSC-If you want to keep your old data in phone.
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06-30-2020 06:15 PM in
Galaxy MHey samsung I buy m31 5 days ago and it stucks on logo should I trust your services I don't have any pc just do one thing solve this problem with any update I'm not going to buy samsung from now on this is what you expect from a reputed company.
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07-13-2020 09:20 AM in
Galaxy MI am sticking with this problem please solve to me number is 9515536330
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01-13-2021 09:55 PM in
Galaxy M- Mark as New
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01-13-2021 09:59 PM in
Galaxy M
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04-28-2021 08:05 AM in
Galaxy Mi have completed the above topic but still the phone is not geeting restarted plz send further step to my mail
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02-14-2022 01:43 PM in
Galaxy Mwhat about my internal storage data ?