Original topic:

M31 Fastboot screen

(Topic created on: 07-15-2022 05:08 PM)
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RichterBelmont
Beginner Level 3
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Galaxy M

Hello,

I had updated my M315F to official OneUI4.1, but I am having battery issues and the phone is bit laggy, so I decided to revert to OneUI3.1 using Odin tool, however on entering the recovery mode and getting into "Reboot to bootloader", device stucks at "Entering fastboot....", and its unresponsive as download mode doesn't start. The first time I did without unlocking the OEM, but even after unlocking the OEM and entering the bootloader, it says "Entering fastboot...., so again restarting phone and repeating the same process. Download mode doesn't start.


Is there anyway to reboot to download mode

Help is much appreciated

Regards

4 Comments
Galaxy M
Shut down your phone, press and hold both volume up and down and than connect data cable.
shahashi123
Beginner Level 2
Galaxy M
WELCOME300
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RichterBelmont
Beginner Level 3
Galaxy M

Thank You for showing a way, it shows the download screen, with some texts in china's language, after this is it possible if I connect my phone to Odin and downgrade to One UI 3.1?

Regards

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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.
 
Warm Regards,
Samsung Customer Support 

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