Original topic:

M31 Camera Not Opening

(Topic created on: 04-27-2022 08:43 PM)
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shivasai7
Beginner Level 3
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Galaxy M
So after Updating To New OneUi I can't Double Click the Power Button and open the camera It goes blank and It crashes [Check in The Below mentioned scre


enshot] also when I checked which app has been using it it's Camera only its happening Frequently 🥲🥲 Fix This Please 🙏 🙏 
2 Comments
Galaxy M
Some other app is also using camera

Once perform reset apps preferences

Settings>apps>click 3 dots at top right>select reset apps preferences

But before it>restart your device and try
cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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