Original topic:

M30s

(Topic created on: 02-17-2020 10:33 PM)
198 Views
Pathiking
Active Level 2
Options
Galaxy M
I have heating problem with my M30s and charging also in slow manner
9 Comments
Galaxy M
ok
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Galaxy M
nice
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Rishi215
Active Level 7
Galaxy M
check adapter and cable properly attached or now .remove your charging cable from adapter and attach it again it start working properly


0 Likes
Pathiking
Active Level 2
Galaxy M
I done many times like that but there is no improvement
Rishi215
Active Level 7
Galaxy M
change the charger, borrow same charger from any one and try may be your charger having some issue
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Hatilipi
Active Level 6
Galaxy M
If it is taking 2.25-2.40 hrs for charging in switch off condition then it is ok otherwise u have problem in ur device or charger which can only b solved through service center.
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Pathiking
Active Level 2
Galaxy M
ok
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Samsung_Support4
Moderator
Moderator
Options
Galaxy M

Hi there,

Please perform the following step to resolve slow charging issue:
1- Charge the device with the original charger.
2- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB).

3- Check with another USB cable.

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

To resolve the heating issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1119803

 

Regards,
Team Samsung Members

AMPK
Expert Level 3
Galaxy M
Drain the battery to zero then switch off and then charge 100% This may help.
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