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02-18-2020 01:13 AM in
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02-18-2020 05:43 PM in
Galaxy MHi there,
Please perform the following step to resolve slow charging issue:
1- Charge the device with the original charger.
2- Perform Interactive checks through the Samsung Members app (Samsung Members> Get Help> Interactive checks->charger/USB).
3- Check with another USB cable.
For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).
To resolve the heating issue please follow the troubleshooting steps provided in the given link: http://www.samsung.com/in/support/skp/faq/1119803
Regards,
Team Samsung Members
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02-18-2020 08:23 PM in
Galaxy M