Original topic:

M30s

(Topic created on: 07-21-2021 10:19 AM)
162 Views
vj1302
Active Level 3
Options
Galaxy M
Why  m30s is getting hanged and restart  frequently n phone  is just 1year 1 month old 

@samsung team please resolve my issue 
9 Comments
AMPK
Expert Level 3
Galaxy M
Yes it is happening to all
raazg
Active Level 4
Galaxy M
Right
Galaxy M
It will fix after july update that will come next week
Or last week of july
raazg
Active Level 4
Galaxy M
Same issue 😕
vj1302
Active Level 3
Galaxy M
https://youtu.be/AS-g99qyRHw

Try these settings from above YouTube link it might work... l tried it is working for me
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Galaxy M
Visit Service Centre. Book a Job Sheet. Send a mail to Service head along with the Jobsheet Number.

servicehead.in@samsung.com
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vj1302
Active Level 3
Galaxy M
Without creating jobsheet They blindly told me to change phone
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

vj1302
Active Level 3
Galaxy M
Multiple times I sent but I didn't receive any resolution
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