yeah...galaxy M30s I have been using it for 2years .I updated in october from then there were many issues like auto restarting frequently like 15-20 times a day, which was very annoying and after few weeks it used to get stuck in boot loop for hours. I thought these would be resolved by new software update.
But now my phone is stuck in boot loop for 3 days. even If I reach service service ,will the issue will be resolved??
Definitely no, it requires motherboard replacement which cost 5-8k blah...blah...blah...
I have been using this brand for almost 8-9year. This is big let down by SAMSUNG with faulty chipset Exynos 9611, faulty motherboard, over the top update.
Well I moved from xiaomi due to the exact same boot loop issue. So we have cancelled two brands. What is left one plus? Oh no too many blasts. Realme..wait my frnds phone got stuck on realme logo. So we have cancelled 2 more. What's left now? The thing is every brands have got issues. Now I know this Exynos 9611 issue is unacceptable and Samsung needs to do something. And they are doing it too.You just need to contact the Samsung support before going to the service center. I will give you proof. Just check out the link.
See, the issue is not with the processor or the motherboard, its entirely the software update. Check the post linked by Sidharth and you will get some insight on this topic and how to resolve it, potentially for free.
Dear, Under the circumstances explained above, it is seen that Ur device has to be inspected by an Authorised Service Centre urgently. Hence, contact them.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
1. Boot up your smartphone in safe mode as per the given steps: Power off the device>Press and hold the Power key for one or two seconds to turn on the device. To exit the safe mode restart the device. 2. If the issue persists then you may execute the factory reset and restore the data from the backup.
If any issue persists feel free to approach us via the same channel and we would like to suggest you kindly visit our service center for further physical inspection. The address details of the Samsung service center are available on our website. Please click on the link mentioned below to get more information: http://www.samsung.com/in/support/servicelocation/
Thank you for writing to us. Warm Regards, Samsung Customer Support.
