Original topic:

M30s dead after the OneUI 3.0 update

(Topic created on: 02-16-2021 10:53 PM)
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gauravchaudhary9
Active Level 3
Options
Galaxy M
Recently after updating to OneUi 3.0, M30s went to dead mode within a week.
Today, I was just browsing Twitter app, then suddenly the screen freezes and phone display turns off and now the phone does not turn on, it is completely dead. Looks like a deliberate bug by Samsung. I have seen some users complaining about it on Twitter. I tried all the methods of clear partition and similar others, but the problem is that the phone is not responding at all. What to do now? I am worried about my data.
The phone is also not in the warranty period.

Update: I went to local repair centre and he said that IC is damaged, which will cost ₹1000. Now it is working fine.
24 Comments
NandaGM51
Active Level 7
Galaxy M
dead!! visiting SAMSUNG CARE is only the option available, I guessed.
Ehsank
Expert Level 5
Galaxy M
you have to visit service centre, no other way as u have tried the steps from ur side
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Galaxy M

They will charge a hefty amount as it is not in warranty anymore? I am more worried about my data.

Ehsank
Expert Level 5
Galaxy M
did you sync ur data with Samsung cloud and pics with Google photos?
0 Likes
Galaxy M

Nope, photos, videos and documents are not synced.

Ehsank
Expert Level 5
Galaxy M
that is the main tragedy bro, now only one option you have to use or take someone help to get ur data from dead phone, by using data recovery software
0 Likes
Galaxy M

But then changing motherboard will wipe out the existing data partition and create new one!!!

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Ehsank
Expert Level 5
Galaxy M
before changing try to get all ur data dear after repair no way to get the data
0 Likes
Galaxy M

So, where I should repair my phone? Samsung service centre or local shop?