M30S re-start issue

[Balajimanivel]

Team samsung, 

my m30s is getting restarted very often and heating up near to front camera region. Its getting restarted while I open the apps, browsing in YouTube or sometime idle condition as well. I have done factory reset. But still the issue persisting. Its only 18 months old. What should I do to come out of this issue?

[Lekshmanan]

Need Replacement Of Motherboard..
It Costs 7000.

[Balajimanivel]

Hmm. I have visited the service center. They said the same. Only 16 months old. Vet bad experience with Samsung mobile.

[Balajimanivel]

🤕

[Balajimanivel]

I will not buy and recommend to buy Samsung mobile.

[cs-member13]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Kindly use genuine Samsung charger.

Note: We always recommend to use genuine Samsung charger for charging your device.
There are two methods to disable auto restart function

There are two methods to disable auto restart function
Method 1

Please follow the below steps:

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on General management.
Step3: Tap on Reset.
Step4: Disable Auto restart (if enabled).
Step5: Auto restart disabled.

Please follow the below steps:

Step1: Go to "Settings"
Step2: Tap on "Battery and device care"
Step3: Tap on Three dots
Step4: Tap on "Automation"
Step5: Disable "Auto restart at set times" if enabled

Thank you for writing to Samsung.
Warm regard,
Samsung customer support