Original topic:

M30

(Topic created on: 01-05-2020 03:56 PM)
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Roycew
Beginner Level 2
Options
Galaxy M
After last update Nores nor opening,  other apps keep crashing...what's to b drone 
4 Comments
Sáyân15
Expert Level 5
Galaxy M
you've to do nothing
Samsung will fix this via Software Update🙂
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drnaren8
Active Level 1
Galaxy M
just wipe data ,cache after entering into recovery mode by using of volume up+power on button.
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marqus007
Active Level 7
Galaxy M
format
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Samsung_Support4
Moderator
Moderator
Options
Galaxy M

Hi there,

 

Please follow the below mentioned steps to resolve the issue:

> Perform ‘Reset app preference’ (Scroll down notification panel> Setting> Apps> Tap on 3 dots (Upper right corner)> Reset app).

> Force stop the apps (Setting> Apps> app which are crashing >Force stop).

> Perform clear cache of notes app (settings>>apps>>tap on 3 dots>>show system app>>Samsung notes>>storage>>clear cache).

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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