Original topic:

M30 s getting heated

(Topic created on: 04-20-2020 04:16 PM)
336 Views
MiteshM30s
Active Level 1
Options
Galaxy M
M30s getting heated and battery getting drained and slow charging after new android 10 update
7 Comments
saikodali
Active Level 7
Galaxy M
That is due to 10 update, it is an unstable update not just ur mobile many people including myself are facing this kind of problems, use samsung live chat service through this app
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MiteshM30s
Active Level 1
Galaxy M
thank you for the update
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hedgehog
Expert Level 5
Galaxy M
you could either wait for stable update or try these tips to reduce heating in meantime until stable updates come

for battery backup try these tips
main reason for all to fail is bug instability
you can either wait for next stable update or follow some advice and tips I could give you
1 use adaptive battery
2 use medium power save
3 prevent background apps from consuming data in battery device care
4 put unused apps to sleep
5 reduce some permissions given to apps that are not necessary for running of app
6 use dark mode
7 use location when necessary as in maps Google search or any location based app else constant use loads battery causing heating
8 prevent network inputs like NFC bluetooth WiFi from working together too many network inputs will cause heating and lagging
9 while charging keep phone idle
10 turn off auto sync use when necessary
11 reset phone settings once clear cache
12 if nothing works once try factory reset

I hope this helps because one ui bugs can be fixed by samsung when new updates come till then try these tips they could help to reduce battery heat up and loading so that smooth charging works
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MiteshM30s
Active Level 1
Galaxy M
thank you
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hedgehog
Expert Level 5
Galaxy M
maybe these will prevent heating to some extent
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hedgehog
Expert Level 5
Galaxy M
kindly accept as solution if I have solved ur query👍👍👍👍👍
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cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

  1. Turn off Wi-Fi, GPS, Bluetooth etc: Swipe the notification panel>Turn off Wi-Fi,Bluetooth, and other connectivity features when not using them.
  2. Check charging: settings> Battery > Please tap on 3dots (more option) at the top right hand side> please select settings> enable fast cable charging.

 

For further details please  click on the mentioned link: https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

Battery related Concern: For more information, you can also follow given link:

https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

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