Original topic:

M30 Charging Problem

(Topic created on: 07-13-2020 10:21 PM)
924 Views
Walker53532
Active Level 1
Options
Galaxy M

Eve yesterday I woke up and saw that my phone was not charged and plugged in the charging cable but it was not charging but after many tries it showed the notification of cable charging

(Not fast charging) and the notification disappeared after a second I tried to plug it again but the same happened then I saw a notification of USB connected and then after a second it show usb disconnect and this repeated until I switched off my phone and then I tried to charge it it was charging but when I switched it on and unplugged it and plugged it again it was not charging and the notification problem was the same ..... I tried to switch it off again but this time without charging cable and the notification disappeared until I connected and disconnect the usb cable and today when I charged my phone 100 per cent when it was switched off and removed the charger it was not turning on but when I plugged it again then it worked ... I am Very disappointed 

....this needs to fixed fast 

6 Comments
shyamrayapati
Active Level 5
Galaxy M
my dear friend,
I also faced same situation with my m30 .The problem is in your charging port. Go to a authorized service center and get it resolved..
i did the same and i am happy as i got free service under warranty...
good luckkk.
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sam0247
Beginner Level 2
Galaxy M
bro service center people are clueless in my area about this issue, what to do please help im facing this problem from 2 weeks
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Charge the device
Kindly follow the standard charging procedure. i.e; please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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vickym30
Active Level 3
Galaxy M
I am facing same issue since 2 weeks.
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shyamrayapati
Active Level 5
Galaxy M
Bro, simply go to service center and ask them to change your charging port . say them a simple reason that your phone isn't charging from 2 weeks..
do it as it is
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Samsung_uijFYgX
Beginner Level 2
Galaxy M

I too started facing this issue from 4 days now. Samsung customer care, this is some new bug in you r M30 series so please address this and suggest fix asap.

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