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07-13-2020 09:57 PM in
Galaxy MEve yesterday I woke up and saw that my phone was not charged and plugged in the charging cable but it was not charging but after many tries it showed the notification of cable charging
(Not fast charging) and the notification disappeared after a second I tried to plug it again but the same happened then I saw a notification of USB connected and then after a second it show usb disconnect and this repeated until I switched off my phone and then I tried to charge it it was charging but when I switched it on and unplugged it and plugged it again it was not charging and the notification problem was the same ..... I tried to switch it off again but this time without charging cable and the notification disappeared until I connected and disconnect the usb cable and today when I charged my phone 100 per cent when it was switched off and removed the charger it was not turning on but when I plugged it again then it worked ... I am Very disappointed
....this needs to fixed fast
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- M30
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07-13-2020 10:21 PM in
Galaxy MI also faced same situation with my m30 .The problem is in your charging port. Go to a authorized service center and get it resolved..
i did the same and i am happy as i got free service under warranty...
good luckkk.
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07-19-2020 11:59 AM in
Galaxy M- Mark as New
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07-15-2020 08:05 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Charge the device
Kindly follow the standard charging procedure. i.e; please charge the device in switch off condition for a minimum of 10 minutes.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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07-19-2020 03:20 PM in
Galaxy M- Mark as New
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07-20-2020 02:51 PM in
Galaxy Mdo it as it is
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03-06-2021 11:00 AM in
Galaxy MI too started facing this issue from 4 days now. Samsung customer care, this is some new bug in you r M30 series so please address this and suggest fix asap.