Original topic:

M21 camera issues

(Topic created on: 06-28-2022 07:53 AM)
1258 Views
AyushmanPro212
Active Level 4
Options
Galaxy M
I am facing issues with the camera of my Galaxy M21. 
In rear camera, PORTRAIT MODE is not working properly and focus is not good. While earlier this issue wasn't there.
In front camera, in PHOTO MODE, camera isn't able to show the details in photo even in bright light and also unable to focus.
Both front and rear camera have focus issues. 
Plz resolve it asap. Improve the stability of the camera. Earlier before last update it was far better. But there was issue in PORTRAIT MODE in rear camera there also.
4 Comments
NOOB_1ST_ACC
Expert Level 5
Galaxy M
Do factory reset after next update
Galaxy M
Ok
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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anilans
Beginner Level 2
Galaxy M
Camera failed
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