Original topic:

#M21 bug error

(Topic created on: 05-24-2021 07:49 AM)
188 Views
Mohit2216
Active Level 1
Options
Galaxy M
One problem is  that  when I am watching  video on YouTube  after the video ending ,play store  just open  repeatedly  ...
I am frustrated 😤 by Samsung bug ...
Every time there is new bug...
Please solve it as much as possible 
...
8 Comments
animeshmodi
Expert Level 5
Galaxy M
Please send error report to samsung.
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Mohit2216
Active Level 1
Galaxy M
Recently ai was chatting with the Samsung customer care
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animeshmodi
Expert Level 5
Galaxy M
No that will not work, sending error report via samsung memebers app, directs it to technical team after successful verfication
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Mohit2216
Active Level 1
Galaxy M
Ok thanks 😊
0 Likes
animeshmodi
Expert Level 5
Galaxy M
Please click on my comment, 3 dots, accept it as a solution, if you found helpful
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Mohit2216
Active Level 1
Galaxy M
Where I find that option to send directly errors to the technical team
animeshmodi
Expert Level 5
Galaxy M
Only option is
Open samsung members app>plus icon>error reports>attach log file it would me more helpful
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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