Original topic:

M20 update issue

(Topic created on: 12-30-2019 07:46 PM)
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KP01
Active Level 7
Options
Galaxy M

image

What is this thing anyone knows ? It is still no movement from this after 8hours connected with wifi ..
18 Comments
KP01
Active Level 7
Galaxy M
okk
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UserAdik
Expert Level 5
Galaxy M
call the Customer service call center
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Mee9211
Active Level 4
Galaxy M
is your problem solved or not?. i also face same problems
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KP01
Active Level 7
Galaxy M
no bro till now same
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Mee9211
Active Level 4
Galaxy M
try method below and tell me
which one work for you
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Mee9211
Active Level 4
Galaxy M
i have two solution that worked for me
1 connect to a wifi and set this wifi network as unmetered and internet speed need more than 1mbps
2 in this method you need to reset your phone and when setting up it after restart you need to follow these steps a..select bring yor data from old devices and then it ask to download smart switch
b..after download smart switch it says to connect device via usb or wifi so go back one step and select not uses old device
c...after doing this when you login with gmail it shows your backup on Google like contacts apps if you not have enough data only selecting contact download your backup
d...after download complete your setup done

before resetting make your contacts backup on Google if you not have any backup

i advise to sellect only contacts when restoring during setup not select apps they need more time to restoring
second method works 100% if you follow steps correctly
KP01
Active Level 7
Galaxy M
ok i am doing that
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samlo
Active Level 3
Galaxy M
am also facing the same issue I did forced stop now its removed from notification bar
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KP01
Active Level 7
Galaxy M
that is not the solution bro i guess