Original topic:

M20 charging problem

(Topic created on: 05-27-2020 08:34 AM)
2534 Views
Yash04
Active Level 1
Options
Galaxy M
I put my samsung m20 on charge at 12 noon and till 4 in the afternoon it was charged only 80 percent. I even tried to plug charger again but it won't go any further and is still stuck at 80 percent only. Basically it is not charging till 100 percent even after putting it on charge for a long time
5 Comments
AMPK
Expert Level 3
Galaxy M
Drain the battery to zero. switch off the phone and charge 100%. cycle will change. try.
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Yash04
Active Level 1
Galaxy M
Thankyou bhai it worked. My phone got charged uptill 100%. But i dont know if it will work if i charge it from 15% or again i have to drain it to 0%. let's see....
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check connectivity
Please check whether the charger cable and adapter is fixed well. Remove charging cable and reconnect with mobile phone properly.

 

2. Charge the device
Kindly follow the standard charging procedure. i.e; please charge the device in switch off condition for a minimum of 10 minutes.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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hsmobile
Beginner Level 2
Galaxy M
that is the problem
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hsmobile
Beginner Level 2
Galaxy M
m20 slow charging
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