Original topic:

M12 update issue

(Topic created on: 06-03-2024 11:12 PM)
1254 Views
Techgo
Active Level 2
Options
Galaxy M
I have got an issue that my device is showing that the update is available but when I go in update section it shows you're up to date. Please help me with this issue as soon as possible 

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14 Comments
Umangmathur
Expert Level 5
Galaxy M
Try factory resetting your device
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cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that Samsung user receive a notification on their device whenever any software update or security update occurs, however, you can check the software update ( if available) on your device manually by the below steps.

Kindly follow the below steps to update your device software( if available).
Path: Settings-> About phone-> software update

Kindly feel free to get in touch with us if there is any issue regarding the Samsung.

Warm Regards,
Samsung Customer Support

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Techgo
Active Level 2
Galaxy M
I have followed your steps after that it shows this the attachment i have sended
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Galaxy M
Same problem in my phone
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praveens123
Beginner Level 2
Galaxy M
Poor connectivity and it showing no service or emergency calls only
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