M12 software and hanging issues

[vidhita]

1 hanging  issues  not open app gallery 

2 missing screen recording app

3 app lock not inbilled

4 private safe not installed to playstore

5.10 day review many time phone application hanging not working 

6.edge panel missing

Finally my review M12 very disappointed me I waste 🗑 my 12000 my money samsung this model

[Himanshu_]

You point number 1 is genuine. But all are not reasonable. Since, its Samsung own wish to which feture they give to which models. If M12 runs on core UI then you will not get some fetures. & some fetures are ther which is exclusively available for some premium phone only. .. i am using M52 5G base on full Ui,no hanging issues,having screen recording, edge panels etc.


In Samsung fetures depends up on how much money you spent on it. The higher you pay the better you get. 😊

[SanthoshSanthoshN]

6.Edge panel is present in M12

You can enable it by going to
Settings > Display > Edge panel

[vidhita]

Ok thank

[cs_member8]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue.
Check space availability:

Is there sufficient space available on your device?
Kindly check the space on your device:
Path: Settings > Device Care >Storage

To improve the device performance there should be sufficient space. Request you to keep at least a ''minimum 20% internal memory free''.

Kindly check RAM in your device:-
Path: Settings>Device care>Memory.

To improve the performance RAM of the device should be free. So, clear the RAM memory once a day.
Check app cache
Does the device hang while accessing any particular Application/Game etc?

Please follow the below steps
1- Clear app cache through Device care:

Step1: Navigate to the app's screen and tap on Settings.
Step2: Tap on Device care.
Step3: Tap on Storage.
Step4: Tap on CLEAN NOW.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask question).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support