Original topic:

M51 Apps load issue

(Topic created on: 11-29-2022 01:41 PM)
235 Views
AJ11111
Active Level 7
Options
Galaxy M
From 1M I'm seeing this for every app, whether opening an app, reloading, loading or sharing any content via social apps.

This is also impacting performance of the phone 

How this issue occurs is it software issue, slowness, display / graphic issue? Mobile has slowed down, hanging in btw

How to resolve this issue? 

image


0 Likes
4 Comments
Galaxy M
Clear cache partition and then restart.
0 Likes
AJ11111
Active Level 7
Galaxy M
Already done no change
0 Likes
Galaxy M
Oh may be a bug wait for a time to fix by developers.
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes