M10 fullscreen gesture crash

[speedfreakzz]

Recently I updated my Galaxy M10 to android 10.

I experienced frequent crashes at the time of unlock(face unlock/ swipe/pattern,etc)  while using

All new full screen gesture.  

Everything else is fine ( incl. Animations).

Is anyone else is facing this issue while using full screen gesture.

[speedfreakzz]

samsung officially told issue has been resolved in upcoming update,
thanks

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve the issue kindly follow the given below steps:-

1. Check device in safe mode:- Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.

2. Reset the device:- Settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support