Original topic:

M04 The notifications not sorted

(Topic created on: 03-21-2023 07:18 PM)
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viki12k
Beginner Level 2
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Galaxy M
The notifications on this phone does not come in Chronological sorted way. There is bug in the UI. Tried reset and even upgrade from android 12 to 13 with ui change. The issue was raised with Samsung India many times since purchase of mobile but they are not registering the bug , They just closing issue without sending any mail or sms or call. Without the bug report a patch can not come. Samsung Pl do not try to avoid the patch work just because mobile is in cheaper segment. I already planning to go for another brand as the basic feature is creating issue for me.

Since 5 weeks Samsung India is not acknowledging the bug, they just closing the issue raised and everytime i talk again they never tell if they tested . It seems for Indian customer they do want to spend time for testing on another m04 although it's 5 min Job. BUT Samsung wants me to test the same on another piece of M04, means for their testing , I need to increase their sale.
2 Comments
cs-member11
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

Thank you for sharing your concern. We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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viki12k
Beginner Level 2
Galaxy M
This is not causing error. Hope you had read my issue.Its causing mental issues as feature not working , its not error
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