M02 check firm app error

[PraveenKumarB]

Is this an error in app or what?? M02 firmware suddenly became M01 core firmware from past few days and when does Android 11 is expected in M02? Still no official confirmation. Is the device eligible for update?

[HECKER_Sr]

Me also facing issues but not like this 🤥

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support