Sorry to say but even after 6 gb eam variant of M14 5g model , i have face too mamy issues
1. Youtube video lags and stop playing even when network is full and all other video play well .
2. Sound output stops working in youtube then we need to close the app and restart the same to get audio output
3. App in background does not remain in memory and restart after every tap bad RAM management
4. Brightness issue are there adaptive britness works too bad
5. When you pick up the call , screen does not get locked which leads to wrong touch , your ear work as finger for samsung and when you come to disconnect the call , you will be in different sky as ear touch open too many apps .
6. Sometime call came and screen not show the name o ly rigntome comes out and screen remains black
7. Even when you have full signal no internet will works on phone just blinking 5g and lte symbols shows,
8. Wifi suddenly droped with error
9. Sometime volte symbol gone from signal and even after muktiple try you won't be able to turn on your mobile data, you only have to swtich off and on the phone
Please solve the issues its humble request to you dear samsung
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
I'm facing issues no. 1, 2, 3, 7, 9 with my m14 6gb variant also. I made complaints to Samsung Support, they neglected by saying it's because of some app there are network and VoLTE issues on 5G.
I'm using the m34 5G now, given m14 5g to parents. I can say those issues are present only on m14 5g, main issue is the processor Exynos 1330 and maybe network hardware isn't good enough to handle 5G either. One thing I understood using these 2 phones, you can't buy absolute entry level Samsung phones, they'll give you troubles.
Yes brother totally agreed , exynos process is a old tech and now a days application got updated too much . I remember when andriod phone just got started and samsung galaxy Y series were there those time samsung jist killed the market but not now
