Original topic:

July update screen problem

(Topic created on: 10-26-2023 01:53 PM)
224 Views
ThakurRohit
Active Level 2
Options
Galaxy M

image

Background me coluer issue on dark mode 
3 Comments
AJAB_MORIA
Expert Level 5
Galaxy M
This problem will become the biggest problem in 2023. 🧐
0 Likes
cs_member10
Expert Level 5
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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arnablaha
Active Level 6
Galaxy M
Here is the full story bro
https://r2.community.samsung.com/t5/Galaxy-M/M51-amoled-display-problem/td-p/14725758?src=ShareByUse...
They will surely said you that you are only one who is facing this kind of problem, after update. So you have to pay the Screen replacement cost almost around 9k. But we are many people who have different kind of Screen problem after security update. So take some backup and then mail the Samsung CEO help desk with some photos, videos of the problem. Here are tons of reports and complain about m series screen problem but still they act like you are the only one who have this kind of problem. So welcome to the group...
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