Original topic:

JIO5G network

(Topic created on: 12-13-2022 09:19 PM)
220 Views
Jayuraa
Active Level 6
Options
Galaxy M
After some time (About 15 minutes) or data   usege  (near about 500mb) 5g network switched automatically shift 4g network and again manually connect 5g network in m33 5g device

Have any body face this type of issue?
2 Comments
AmitShirsat
Active Level 7
Galaxy M
According to network strength your phone shifts between 4g and 5g.. it's normal, I also have this network switch issue but its on network provider not on phone side issue
0 Likes
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes