Original topic:

Issues not resolved even after 5.1 update

(Topic created on: 03-08-2023 10:18 PM)
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LoveSmsng
Active Level 2
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Galaxy M
Devices: Galaxy Buds 2 with my Galaxy M53 5G

Issues:

1. BLUETOOTH:

When I connect my smartphone to buds 2, there's no sound for a while, and It gets disconnected. After which, they suddenly connect, the audio starts playing as usual. I have already tried unpairing the device and pairing it again and restarting my device, but the issue persists.

*I have Galaxy Wear App

2. HDR:

The HDR playback was available in previous updates but now the HDR option is not available.


3. 60 FPS Playback:

Whenever I play a video in 60 fps, Audio and video are sometimes not synchronised properly and the 60 fps is laggy. It works mostly in 60 fps 720P, But starts to lag after 60 fps 1080P and so on.

**Lags even in 60fps YouTube Shorts

#Buds2 #M535G #60fps #hdr #Bluetooth



 
2 Comments
cs-member11
Moderator
Moderator
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Galaxy M


Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-fix-bluetooth-connection-problems-with-your...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Vishnu_1707
Beginner Level 2
Galaxy M
Did the 60fps video framedrops get fixed ?
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