Original topic:

Issue with the Gboard app in my Samsung m34 mobile

(Topic created on: 07-16-2025 01:11 AM)
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Nikhilm34
Active Level 1
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Galaxy M
Gboard's volume and haptic settings don't work independently and are instead tied directly to the system volume/vibration, or that they simply don't adjust properly. This seems to be a persistent compatibility issue between Gboard (Google's app) and Samsung's One UI.can anyone reel me how to fix this? 
20 Comments
cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As you have mentioned that you are facing the issue with third party apps and if your device other application working fine. So we would request you kindly contact the respective helpline to make sure there is no issue from their end.

However, If still facing the same issue, kindly share the log file. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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