Original topic:

Internal memory of 128 GB is not showing after reinstall of bricking m31

(Topic created on: 04-13-2020 01:00 AM)
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Subum31
Active Level 1
Options
Galaxy M

Dear All,

 

Pls help for this issue . I reinstalled and corrected the corrupted OS through odin3 . But after restart of device the memory is showing as only 8 GB. 

7 Comments
akp777
Active Level 3
Galaxy M
you must have not install Odin3. did you download software from Samsung website? no. then you breached your warranty also. now you must wait for service centre to reopen after lockdown. it will charge at least Rs.2000,3000, but it will be fixed, don't panic.
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Sciphile
Active Level 10
Galaxy M
Your internal memory is showing less than the actual? Did you miss any step while using Odin?
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Subum31
Active Level 1
Galaxy M

No I have not missed any steps and no errors also

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Galaxy M
Bro maybe you selected wtong flash file.
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Subum31
Active Level 1
Galaxy M

No, I don't think so. But can it be reinstalled?

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Galaxy M
Yes Bro it can be.
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cs_member9
Active Level 7
Galaxy M

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device in case you face any challenge of device freeze post software update:

 

https://r2.community.samsung.com/t5/Galaxy-M/M31-Software-Update-Issue/td-p/4055046

 

We would recommed you to update software only from samsung authorized links.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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