Original topic:

In M33 5G devices, After August security patch Sim manager not working.

(Topic created on: 09-30-2023 04:17 PM)
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goodthings
Expert Level 5
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Galaxy M
My dear, Samsung team what are you doing there ? In M33 5G devices after 1st August, 2023 security patch level updates Sim manager in setting not working. When I turn off a Sim switch button then all network and data of both Sim stopped suddenly no any sim working. What is this? What type of security patch level updates you released ? Call settings failed, connection setting failed , data switching failed & also phone setting failed ? What is this your's Achievement ? After switch off and switch devices working but Sim switch turn off & turn on failed totally. I had been reset all settings also but not resolved this issue. So please take care of it's carefully and look into this matter and fix and resolves this issue immediately. Thanks with a warm regards. 
18 Comments
Singh_a53
Active Level 8
Galaxy M
Brother vi me issue bahut Hota h
goodthings
Expert Level 5
Galaxy M
My dear jio aur Vi dono me he ye Bug he updates ke sath Samsung ne Tohfa diya he. Thanks.
Singh_a53
Active Level 8
Galaxy M
Ha brother samsung ka to yehi problem Hai
goodthings
Expert Level 5
Galaxy M
My dear you are absolutely right now. ️ Thanks.
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your issue, we request you to please report the problems with a log file. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy M
My dear all done, already. Thanks.
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JP_0001
Beginner Level 2
Galaxy M
Same issue with my M33 5G device. Unable to access 5G mobile data however I can able to access 4G mobile data. Currently I'm using my broadband connection (WiFi) to access internet
goodthings
Expert Level 5
Galaxy M
Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off, restart your's device without any Sim in slots also interchange Sim in slots, turn off power saving mode then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
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