Original topic:

[Important] Problems with Galaxy M11

(Topic created on: 11-09-2021 12:40 AM)
722 Views
Sokul
Active Level 7
Options
Galaxy M
Hey Scamsung, from the last 2 months I've been regularly sending u logs regarding the issue of AUTO ROTATE & CAMERA ALONG WITH IT'S AUTO FOCUS IN LANDSCAPE MODE being SCREWED UP SO BADLY THAT I'VE NOT USED THE CAMERA APP FROM 25TH SEP 2021(the day after the update aired).



Please Fix this ASAP & DO NOT ASK FOR LOGS ANYMORE. I'VE SENT ENOUGH OF IT. ALSO the development team should be having the device to check and replicate & fix the issue by themselves instead of relying on users(who are not the part of your development team). It's a critical issue which needs to be addressed as quickly as possible. 

Thanks.

image

Edit 1: The picture. See the camera app in landscape mode......So screwed up since September. And scamsung ain't providing any fix........F
9 Comments
Strangeneria
Expert Level 5
Galaxy M
This issue is with many phones in one ui 3.1.1 update !Screenshot_20211109-050302_Camera.jpg
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Edwin7878
Expert Level 5
Galaxy M
Bro this is not an issue ..
When u tilt ur phone to landscape take photos ..
Then navigation gesture will appear on that side ..
It's common and it is there in all phones ..
Strangeneria
Expert Level 5
Galaxy M
Before it never happened such !
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Edwin7878
Expert Level 5
Galaxy M
Hearing 1st time
I also having this bro ..
It's the navigation gesture ..
No need to worry
Sokul
Active Level 7
Galaxy M
Not that issue. This is not an issue. The one I'm taking about it is- if u rotated in landscape and focus by tapping at centre, it will focus at the top corner. And when u tap to focus on top corner, it will focus in lower corner. It is all messed up.
Strangeneria
Expert Level 5
Galaxy M
Ooo... then wait for the next update to be fixed !... nothing can be done now
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ÆxəMäN
Active Level 3
Galaxy M
I have facing same problem
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

* Check after rebooting your device.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Sokul
Active Level 7
Galaxy M
I've had enough of your drama.
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