Original topic:

How to turn off sos call to 112 on repeated pressing of power button on M55

(Topic created on: 3 weeks ago)
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Satnam1
Active Level 2
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Galaxy M
Whenever I try to lock or unlock my M55, it automatically starts calling sos call service to 112. I cannot find any option to turn this feature off. The phone automatically takes my single press as multiple presses.
Please provide solutions...
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1 Comment
cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Path: Go to settings> search emergency sos> then turn off.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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