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06-02-2020 06:21 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to backup your data.
Navigate to apps screen and tap on Settings > Accounts and backup > Samsung Cloud > Back up this phone > Back up > Tap OK on the pop up > Done.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
