Original topic:

Help to find out the issue in m34 about charging issue

(Topic created on: 09-12-2025 02:15 PM)
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su49pta
Active Level 1
Options
Galaxy M
Phone not support fast charging 
6 Comments
goodthings
Expert Level 5
Galaxy M
Please charge your device in cool atmosphere also turn off internet during charging also reset all settings in general management settings also flight ✈️ mode on and off one time also optimize your's device in device care also clear cache of all Apps manually also update your's all Apps too then try to it's again. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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su49pta
Active Level 1
Galaxy M
I am done everything but not support fast charge
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goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon also go to service center for check and resolves this issue. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy M
You're welcome to here.
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cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, kindly perform the following steps to resolve your issue by the given link.
https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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su49pta
Active Level 1
Galaxy M
I think it's a bug in last update about 50% m34 user getting this issue.so, please give a update to fix the bug.
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