Original topic:

Help! Whatsapp mic stops working in background

(Topic created on: 11-24-2020 03:55 PM)
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rufus1804
Active Level 4
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Galaxy M
I just bought this m51 two weeks ago , The issue started two days back, Usually I play asphalt 9 with whatsapp voice call in the background, there were no problem but now while playing the microphone just stopped working but the call goes on, For the microphone to work again i have to open whatsapp from recents! Please help me fix this issue
3 Comments
HimanshuVyas
Beginner Level 4
Galaxy M
same problem mujhe bhi ho rhi hai m51 ke sath
rufus1804
Active Level 4
Galaxy M
i solved it i think cuz i have now have no problem with whatsapp ! because i turned off the auto monitoring feature in game booster while playing asphalt thus there's no prblm
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Samsung_Support3
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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